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FREQUENTLY ASKED QUESTIONS

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What’s Your Turnaround Time?

Do you offer personalisation?

Where we offer personalisation you will find this in the description of the product.

What’s your refund/exchange policy?

We offer no returns on personalised items unless their is a fault on our part, if this is the case you can send proof/images to our email.  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at tovihomebathbody@gmail.com.