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FREQUENTLY ASKED QUESTIONS
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What’s Your Turnaround Time?
Do you offer personalisation?
Where we offer personalisation you will find this in the description of the product.
What’s your refund/exchange policy?
We offer no returns on personalised items unless their is a fault on our part, if this is the case you can send proof/images to our email. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at tovihomebathbody@gmail.com.